SSL-VPN connection
News & Topics
SSL-VPN for macOS Sequoia(15) (2024.10.30)
SSL-VPN software distributed by J-PARC is now available for use on macOS Sequoia(15).
A maintenance of SSL-VPN system (December 18th) (2024.12.17) <completed>
Due to an urgent maintenance work of SSL-VPN equipment, SSL-VPN service will be unavailable during 13:30 - 15:00 (JST) on December 18th, 2024.
We apologize for your inconvenience.
Thank you for your cooperation and understanding.
We apologize for your inconvenience.
Thank you for your cooperation and understanding.
End of support for Red Hat Enterprise Linux 7 and CentOS 7 (2024.07.01)
Support of Red Hat Enterprise Linux 7 and CentOS 7 are no longer provided by manufacturer.
Currently distributed client software is also not supported for OS described above.
End of support for Windows10 32bit version and macOS BigSur(11) (2024.03.19)
Support of Windows10 32bit version and macOS BigSur(11) are no longer provided by manufacturer.
Currently distributed client software is also not supported for OS described above.
Windows10 64bit version、Windows11 or macOS Monterey(12) and after versions are available.
Incremental Supported Anti-Virus Softwares (2024.11.07)
Some supported Anti-Virus Softwares has been added.
Supported major Anti-Virus Softwares for latest version (tested by JLAN-support)
Windows
| WithSecure Client Security (Ver. 16) (J-PARC official) | Supported |
| Microsoft Defender (JAEA official) | Supported |
| ESET Endpoint Antivirus (Ver. 8) (KEK official) | Supported |
| Trend Micro VirusBuster Cloud (Ver. 17) (= Titanium) | Supported |
| Norton 360 (Ver. 22) | Supported |
Mac
| WithSecure Client Security for Mac (Ver. 16) (J-PARC official) | Supported |
| Microsoft Defender (JAEA official) | Supported |
| ESET Endpoint Antivirus (Ver. 8) (KEK official) | Supported |
| Trend Micro VirusBuster for Mac (Ver. 11.0) | Supported |
| Norton 360 (Ver. 22) | Supported |
Linux
| WithSecure Linux Security 64 (Ver. 12.00) (J-PARC official) | Supported |
Guidance
User's Guide
| for Windows | : | Windows 10(64bit), Windows 11 (End of support for Windows10(32bit)) |
| for Mac | : | macOS Monterey(12) and after (End of support for macOS BigSur(11)) |
| for Linux(deb) | : | Ubuntu 20.04LTS, 22.04LTS, Debian 11 |
| for Linux(rpm) | : | RHEL8, 9 (No manufacturer support for compatible OS.) |
Inquiry of the connection trouble
If you have any questions and connection troubles, please contact JLAN-support office(accessible from only internal JLAN) or Users office.
- * The E-mail address is written on the document of "SSL-VPN Registration".
- We need following informations for investigation.
- Details of trouble
- Date and Time of when trouble occurred
- Login-ID
- OS / Version ( ex. Windows 11 pro, macOS 15)
- Browser / Version ( ex. Safari 16.1, Firefox ESR 115.5.0)
- Anti-Virus Software / Version ( ex. WithSecure 16.00 (Windows), WithSecure 16.01 (macOS) )
Please refer the FAQ for common trouble.