SSL-VPN connection
News & Topics
A maintenance of SSL-VPN system (September 3rd) (2025.08.26)
We apologize for your inconvenience.
Thank you for your cooperation and understanding.
End of support for macOS Monterey(12) (2025.06.01)
Support of macOS Monterey(12) are no longer provided by manufacturer.
Currently distributed client software is also not supported for OS described above.
macOS Ventura(13) and after versions are available.
End of support for Ubuntu 20.04LTS (2025.06.01)
Support of Ubuntu 20.04LTS are no longer provided by manufacturer.
Currently distributed client software is also not supported for OS described above.
Incremental Supported Anti-Virus Softwares (2025.08.27)
Some supported Anti-Virus Softwares has been added.
Gatekeeper and Xprotect built into macOS do not pass compliance check because they are not approved as anti-virus software in J-PARC.
Be sure to install other anti-virus software.
Supported major Anti-Virus Softwares for latest version (tested by JLAN-support)
Windows
| WithSecure Client Security (Ver. 16) (J-PARC official) | Supported |
| Microsoft Defender (JAEA official) | Supported |
| ESET Endpoint Antivirus (Ver. 8) (KEK official) | Supported |
| Trend Micro VirusBuster Cloud (Ver. 17) (= Titanium) | Supported |
| Norton 360 (Ver. 22) | Supported |
Mac
| WithSecure Client Security for Mac (Ver. 16) (J-PARC official) | Supported |
| Microsoft Defender (JAEA official) | Supported |
| ESET Endpoint Antivirus (Ver. 8) (KEK official) | Supported |
| Trend Micro VirusBuster for Mac (Ver. 11.0) | Supported |
| Norton 360 (Ver. 22) | Supported |
Linux
| WithSecure Linux Security 64 (Ver. 12.00) (J-PARC official) | Supported |
Guidance
User's Guide
| for Windows | : | Windows 10(64bit), Windows 11 (End of support for Windows10(32bit)) |
| for Mac | : | macOS Ventura(13) and after (End of support for macOS Monterey(12)) |
| for Linux(deb) | : | Ubuntu 22.04LTS, Debian 11 |
| for Linux(rpm) | : | RedHat Enterprise Linux 8, 9 (No manufacturer support for compatible OS.) |
Inquiry of the connection trouble
If you have any questions and connection troubles, please contact JLAN-support office(accessible from only internal JLAN) or Users office.
- * The E-mail address is written on the document of "SSL-VPN Registration".
- We need following informations for investigation.
- Details of trouble
- Date and Time of when trouble occurred
- Login-ID
- OS / Version ( ex. Windows 11 pro, macOS 15)
- Browser / Version ( ex. Safari 16.1, Firefox ESR 115.5.0)
- Anti-Virus Software / Version ( ex. WithSecure 16.00 (Windows), WithSecure 16.01 (macOS) )
Please refer the FAQ for common trouble.