SSL-VPN connection
News & Topics
End of support for Windows10 32bit version and macOS BigSur(11) (2024.03.19)
Support of Windows10 32bit version and macOS BigSur(11) are no longer provided by manufacturer.
Currently distributed client software is also not supported for OS described above.
Windows10 64bit version、Windows11 or macOS Monterey(12) and after versions are available.
Incremental Supported Anti-Virus Softwares (2024.03.13)
Some supported Anti-Virus Softwares has been added.
Request for shifting Linux Cliant Software(2023.05.31)
Since the Linux Cliant Software has been renewed(ver. 22.6), please shift to renewed Linux Cliant Software according to the manual.
*Method of installation and user interface have been changed.
*Ubuntu 20.04,22.04, Redhat Enterprise Linux 8 are supported.
[Note] Older client software(ver. 9.1.x) can no longer access SSL-VPN connections.
Supported major Anti-Virus Softwares for latest version (tested by JLAN-support)
Windows
F-Secure Client Security (Ver. 15.30) (J-PARC official) | Supported |
Trellix Endpoint Security (Ver. 10.7) (JAEA official) | Supported |
ESET Endpoint Antivirus (Ver. 8.0) (KEK official) | Supported |
Trend Micro VirusBuster Cloud (Ver. 17) (= Titanium) | Supported |
Norton 360 (Ver. 22) | Supported |
Mac
F-Secure Client Security for Mac (Ver. 15.03) (J-PARC official) | Supported |
Trellix Endpoint Security for Mac (Ver. 10.7) (JAEA official) | Supported |
ESET Endpoint Antivirus (Ver. 7.4) (KEK official) | Supported |
Trend Micro VirusBuster for Mac (Ver. 11.0) | Supported |
Norton 360 (Ver. 8.7) | Supported |
Linux
F-Secure Linux Security 64 (Ver. 12.00) (J-PARC official) | Supported |
Guidance
User's Guide
for Windows | : | Windows 10(64bit), Windows 11 (End of support for Windows10(32bit)) |
for Mac | : | macOS Monterey(12) and after (End of support for macOS BigSur(11)) |
for Linux(deb) | : | Ubuntu 20.04,22.04, Debian 11 |
for Linux(RHEL7) | : | RHEL7, CentOS7 (No manufacturer support for compatible OS other than CentOS7.) |
for Linux(RHEL8) | : | RHEL8 (No manufacturer support for compatible OS.) |
Inquiry of the connection trouble
If you have any questions and connection troubles, please contact JLAN-support office(accessible from only internal JLAN) or Users office.
- * The E-mail address is written on the document of "SSL-VPN Registration".
- We need following informations for investigation.
- Details of trouble
- Date and Time of when trouble occurred
- Login-ID
- OS / Version ( ex. Windows 11 pro, macOS 13)
- Browser / Version ( ex. Safari 16.1, Firefox ESR 115.5.0)
- Anti-Virus Software / Version ( ex. F-secure 15.30 (Windows), F-secure 15.30 (OS X), Norton Internet Security 22.x.x.x )
Please refer the FAQ for common trouble.