User's Guide (Pulse Secure Client for Windows)
Index
- 1. Available platforms
- 2. How to change the password
- 3. How to login to SSL-VPN of J-PARC
- 4. How to logout
- 5. Compliance check
- 6. The length of time-out
1. Available platforms
Supported platforms of Pulse Secure Client for Windows(application for connection)
- Windows 10, Windows 11
Requirement Software
- Web browser
Microsoft Edge, Firefox, Google Chrome
For the client environments that are enable to connect based on JLAN-support office identified and ones that manufacturer supports, visit here.
2. How to change the password
UserID and initial-password are sent you after the completion of your SSL-VPN application.
Please change the initial-password as soon as you received it.
Reminder
- You should register your new password before using the SSL-VPN because the Initial-password cannot use for login.
- The Initial-password has an expiration date. Your account will be locked if the password is not changed.
3. How to login to SSL-VPN of J-PARC
3.1 Start your browser, and access to the certification site.
URL for SSL-VPN of J-PARC connection ( Accessible from JLAN, JAEA-LAN and KEK-LAN. )
3.2 Input your "User ID" and click the "Next" button.
(If the site is displayed in Japanese, operate "Change to en" shown as the below example window.)
3.3 Input your password, and click the "Login" button.
<Reminder>
- A matrix is effective for 5 minutes.
Reload the page, if 5 minutes or more passed after the matrix is displayed. - The account will be locked after 10 invalid password trials.
In the case, please contact to JLAN-support office.
3.4 Choose "win8.1-or-later".
3.5 The "Loading Components.." windows is displayed, and the Compliance check of your PC will be started.
Due to the end of ActiveX and Java support on many browsers, an alternate solution is provided called Pulse Secure Application Launcher (PSAL).
PSAL is a feature provided on behalf of Java in compliance checking and works with Microsoft Edge, Firefox, Chrome.
* IE is compliance checked in ActiveX as usual.
For a new user, launching the Pulse client for the first time, it involves following steps:
- The browser will show a warning message as shown in the figure below. Select Remember my choice for all links of this type, and click Launch Application.
- When the Application Launcher installation screen is displayed, install the Application according to the instructions of the installer.
- In the warning message box that appears, click Yes to allow Pulse Secure to contact the server. If you do not want this prompt to appear in future, click Always.
- Pulse Application Launcher installs setup client module. The Pulse Application Launcher installs setup client module.
- In the warning message box that appears, click Yes to download, install and/or execute software from the server.
- Windows starts downloading the Pulse Secure software
- For the prompts that appear next, select the options appropriately and complete the installation process.
The Pulse Application Launcher and Pulse Secure Setup Client will be shown in the installed programs list. - On the browser
- From the "Pulse Secure Client" window
- Visit here.
- OS should be updated to the latest.
- Applications should be installed most recent version.
- Install anti-virus software listed in"Supported anti-virus softwares" to your PC.
- The pattern file in your PC for the anti-virus software should be updated in 7 days.
- Real time protection is effective.
- If your client PC does not transmit network packet to the VPN-system for 1 hour, the VPN connection will be interrupted automatically.
- The maximum session time of the VPN connection is 24 hours.
After the instruction 1, if Security Warning is displayed, check the box of <Save Settings> and then click the <Yes> button.
Note: For the security reasons, if the user does not respond to the above mentioned warning messages for
more than two minutes, the following error message will be displayed. In such situation, user has to click
the Start button again to launch the Pulse Secure client.
If the system detected concerns on your PC, this window will be displayed, go to "5. Compliance check".
3.6 If the client-host checking procedure is completed, you can see the "Welcome to the Junos Pulse Secure Access Service." window.
Click the "Start" button, your PC will be connected to JLAN via SSL-VPN.
When the first log_in and update, Junos Pulse downloading and installing takes about 3minutes.
After first log_in, Junos Pulse has been installed on the PC and automatically performed when SSL-VPN use.
4. How to logout
To logout, there are two methods as follws;
4.1 On the browser
Select the "Welcome to the Junos Pulse Secure Access Service." window, and click the "Sign Out" button.
4.2 From the "Pulse Secure Client" window
Logout from "Pulse Secure Client" window if you closed the "Welcome to the Secure Access SSL VPN .." window.
Click the "Pulse Secure Client" icon in task-tray with right mouse button, and choose "Disconnect".
5. Compliance check
When you use your PC to connect to JLAN with SSL-VPN, your PC should be passed the compliance check executed by the VPN-system.
The check-list of the compliance check is the following;