User's Guide (Pulse Secure Client for Mac)

Index

• 1. Available platforms
• 2. How to change the password
• 3. How to login to SSL-VPN of J-PARC
• 4. How to logout
• 5. Compliance check
• 6. The length of time-out

1. Available platforms

Supported platforms of Pulse Secure Client(application for connection)

• High Sierra(10.13), Mojave(10.14), Catalina(10.15)

Requirement Software

• Web browser

  Safari, Google Chrome

For the client environments that are enable to connect based on JLAN-support office identified and ones that manufacturer supports, visit here.

2. How to change the password

UserID and initial-password are sent you after the completion of your SSL-VPN application.

Please change the initial-password as soon as you received it.

• How to change the password, visit here.
• If you need password information，visit here.

Reminder

• You should register your new password before using the SSL-VPN because the Initial-password cannot use for login.
• The Initial-password has an expiration date. Your account will be locked if the password is not changed.

3. How to login to SSL-VPN of J-PARC

3.1　Start your browser, and access to the certification site.

URL for SSL-VPN of J-PARC connection ( Accessible from JLAN, JAEA-LAN and KEK-LAN. )

3.2　Input your "Login ID", and click the "Next" button.

(If the site is displayed in Japanese, operate "Change to en" shown as the below example window.)

3.3　Input your password, and click the "Login" button.

<Reminder>

• A matrix is effective for 5 minutes.
  Reload the page, if 5 minutes or more passed after the matrix is displayed.
• The account will be locked after 10 invalid password trials.
  In the case, please contact to JLAN-support office.

3.4　Choose "mac10.12-or-later".

3.4　The "Loading Components.." windows is displayed, and the Compliance check of your PC will be started.

※For "Safari and Google Chrome" on OS X

Due to the end of ActiveX and Java support on many browsers, an alternate solution is provided called Pulse Application Launcher (PAL).

The solution works for Safari and Chrome on MacOS instead of Java.

For a new user, launching the Pulse client for the first time, it involves following steps:

1. At a first time access, pop up message will be displayed and then click "cancel".
　　　





2. Wait for 1 minute until displaying screen as below and then click "Download".
　　　


3. After completing downloading, follow installation steps.
　　　


4. When the application starting confirmation is displayed, click "Open".
　　　
5. When the Pulse Application Launcher connecting confirmation, click "Yes" or "Always".
　　　
6. When the Host Checker starting confirmation window is displayed, click "Yes" or "Always".
　　　

After completing above settings, connection becomes possible.

If the system detected concerns on your PC, this window will be displayed, go to "5. Compliance check".

3.5 If the client-host checking procedure is completed, you can see the "Welcome to the Junos Pulse Secure Access Service." window.

Click the "Start" button, your PC will be connected to JLAN via SSL-VPN.

When the first log_in and update, Junos Pulse downloading and installing takes about 3minutes.
After first log_in, Junos Pulse has been installed on the PC and automatically performed when SSL-VPN use.

4. How to logout

To logout, there are two methods as follws;

• On the browser
• From the "Pulse Secure Client" window

4.1 On the browser

Select the "Welcome to the Junos Pulse Secure Access Service." window, and click the "Sign Out" button.

4.2 From the "Pulse Secure Client" window

Logout from "Pulse Secure Client" window if you closed the "Welcome to the Secure Access SSL VPN .." window.

Click the "Disconnect" button on the "Pulse Secure Client" window.

5. Compliance check

When you use your PC to connect to JLAN with SSL-VPN, your PC should be passed the compliance check executed by the VPN-system.

The check-list of the compliance check is the following;

5.1 OS, Web-browsers

• Visit here.
• OS should be updated to the latest.
• Applications should be installed most recent version.

5.2 Anti-virus software

• Install anti-virus software listed in"Supported anti-virus softwares" to your PC.
• The pattern file in your PC for the anti-virus software should be updated in 7 days.
• Real time protection is effective.

6. The length of time-out

• If your client PC does not transmit network packet to the VPN-system for 1 hour, the VPN connection will be interrupted automatically.
• The maximum session time of the VPN connection is 24 hours.